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Author name: Managecast Technologies

General Cloud Backup

Celebrating World Backup Day 2024

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Every year, businesses lose billions of dollars to data breaches, system failures, and unforeseen disasters. In an era where data drives decisions, protects client relationships, and fuels growth, the importance of World Backup Day (March 31st) cannot be overstated. What is World Backup Day? World Backup Day is the day to bring attention to whether your data, most likely your most critical and vital business asset, is well protected. World Backup Day originated in 2005 as World Backup Month, but was changed to World Backup Day in 2011 on March 31st as a reference to April Fool’s Day. The Critical Role of Data in Business Data is the backbone of modern business operations. It supports everything from customer service and sales strategies to financial planning and compliance. Yet, this invaluable asset is under constant threat from cyberattacks, hardware failures, and human error. The impact of data loss on businesses can range from temporary operational disruptions to a complete shutdown, making data protection not just a technical issue but a necessity for business continuity. The Business Case for Celebrating World Backup Day World Backup Day serves as an annual wake-up call for businesses to assess their data protection strategies. It’s a reminder that data loss can happen to anyone, at any time, and the consequences can be devastating. This day encourages businesses to make a pledge: to adopt, review, and strengthen their backup and disaster recovery plans. Best Practices for Business Data Backup A strong data backup plan is foundational to business resilience. Here are key strategies businesses should consider: Cloud Backup and Disaster Recovery: A Strategic Advantage For businesses, cloud backup and disaster recovery offer scalable, secure, and cost-effective solutions. These services not only safeguard against data loss but also ensure minimal downtime, a critical factor in maintaining customer trust and operational continuity. With over two decades of experience, Managecast specializes in delivering these essential services, helping businesses around the world protect their most valuable asset: their data. Taking Action on World Backup Day World Backup Day is the perfect opportunity for businesses to take stock of their data protection measures. Here’s how to start: Conclusion In the digital business landscape, data loss is not just an inconvenience; it’s a direct threat to operational viability and growth. World Backup Day reminds us of the ongoing need to prioritize and invest in comprehensive data protection strategies. Let this day be a catalyst for your business to reinforce its defenses, ensuring not just survival but thriving in the face of challenges. This World Backup Day, let’s commit to securing our businesses against data loss. Feel free to contact us here, send us an email at ngolden@managecast.com, or give us a call at 513-735-6868 Ext. 4002 to request more information. Join us in taking the pledge here: http://www.worldbackupday.com/en/

Linux, Veeam

Veeam Backup and Replication Linux VM “Failed to check fingerprint” Error

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If you’ve recently upgraded to Veeam Backup & Replication 12.1 and have begun seeing your Linux jobs fail with the “Failed to check fingerprint” error, there is no need to worry! This issue is easily resolved with a few clicks. The cause of the error comes from the change to the format used by Veeam to store the Linux SSH fingerprints. If the config database is stored in an SQL 2019 or 2022 instance, the conversion process fails to process blank current_fingerprint values and sets them to NULL, causing the error in Veeam. To resolve the issue, you must manually validate each fingerprint for each machine: If these changes have not resolved the Failed to check fingerprint error, or have any other backup questions, please reach out to Support@Managecast.com.

Office 365 Backup, Veeam

Veeam for Microsoft 365 Invalid Serialized Stream, Unknown Opcode Found:4 error

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A recent Microsoft change to the Serialized Property of Exchanges items have caused “Invalid ‘serialized stream, unknown opcode found: 4’” errors across Veeam for Microsoft 365 users. This issue has been resolved with new hotfixes for users on versions 7.0.0.4551 and 7.1.0.1401. Below are the KB links to download the hotfix that pertains to your environment: Hotfix for 7.0.0.4551 P20231218 Hotfix for 7.1.0.1401 P20231218 To install the hotfix, follow these quick steps: If you continue to experience the error, would like assistance with the hotfix, or have any other backup replated questions, please reach out to Support@Managecast.com.

Veeam

Veeam How to Manually Updating Suspicious File List in Limited Network Environment

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It isn’t uncommon to come across an environment that has limited to no access to the internet. This can be for many reasons such as security or regulations. In these instances, your Veeam console won’t have the ability to reach out to the Veeam database to update the SuspiciousFiles.xml, which logs known malware extensions. Here areas steps to download and update the xml file manually: Additional Veeam information can be found in KB4514. If you have any questions or would like any assistance, please reach out to Support@Managecast.com.

Office 365 Backup, Veeam

Veeam for Microsoft 365 What’s unsupported after the deprecation of basic authentication?

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After Microsoft’s decision to deprecate basic authentication in favor of modern authentication, there are a few things that will change when switching from basic to modern. Below are items that are not supported through modern app-only authentication, and support that has been added in newer releases: Further information on what is/is not supported when switching to modern authentication can be found here KB3146. If you would like assistance, or have any further questions on what is supported, please email Support@Managecast.com.

Office 365 Backup, Veeam

Veeam Backup for Microsoft 365 “objects types are unsupported in the modern app-only authentication mode”

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After Microsoft’s deprecation of basic authentication, item’s that were excluded that aren’t supported in modern app-only authentication mode will raise a warning. The warning will specify, “Found # excluded objects. Some of the objects specified for exclusion will be ignored during processing because such objects types are unsupported in the modern app-only authentication mode.” If you are unsure what is no logner supported, you can check HERE. To resolve this warning: If you continue to experience issues with your M365 job, or any Veeam issue, please reach out to Support@Managecast.com.

Office 365 Backup, Veeam

Veeam for Microsoft 365 “Download request retry timeout exceeded” error

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Recently we have begun seeing the “Failed to backup item: FILEPATH, Download request retry timeout exceeded” error appear in jobs backing up OneDrive. Recent changes on the Microsoft side have begun preventing OneNote notebooks from being able to be downloaded. This prevents Veeam from being able to request and download the file to backup. We have an active case open with Veeam while they work with Microsoft to resolve this issue. We will update this post once Veeam and Microsoft have provided a public workaround or hotfix. Information on the issue can also be found here in KB4529. For additional assistance, please reach out to Support@Managecast.com.

Office 365 Backup, Veeam

Veeam Microsoft 365 XML document and Specific SharingMessage type not recognised errors

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During early December we began noticing two errors pop up. The messages “There is an error in XML document” and “The specific type was not recognized: name: ‘SharingMessage’” were caused by a minor Microsoft change. The changes were to the structure of the XML message received from M365 referencing the SharingMessageType property received from EWS. This change to the structure was unable to be processed by Veeam when the change occurred. However, Veeam has already pushed out patches to resolve the issue. Here are the two patches provided by Veeam: Veeam Backup for Microsoft 365 7.0 Cumulative Patch 7.0.0.4551 (P20231218) Veeam Backup for Microsoft 365 7a Cumulative Patch 7.1.0.1401 P20231218. Any newer version downloaded and installed will have the patch included. If you continue to run into any issues, have any questions, or need any other assistance, please reach out to Support@Managecast.com

Replication, Veeam

Veeam Replication Latest Available Restore Point is Already Replicated

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The replication warning “Latest available restore point is already replicated” appears when the replication job that’s sourced from a backup/backup copy attempts to run, but there is no new restore point to grab new data from. Here are a few reasons that may cause new data not to be available to replicate: These are some of the most common reasons we find that cause the “already replicated’ warning to occur. Veeam, replication, and virtualization are complex, so there are many reasons this may occur. If you are still seeing the warning pop up, please reach out to Support@Managecast.com for further assistance.

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