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We offer a full-service support model in that you may request Managecast to perform restores, change schedules, retention policies, generate reports, troubleshoot issues, provide advice, etc. In most cases we will respond within an hour or less.
Troubleshooting Articles
Fix VBO unindexed repository by editing PostgreSQL with PGAdmin
Fixing an Unindexed Backup Repository in Veeam Backup for Microsoft 365 v8.x (PostgreSQL) Overview When a Veeam Backup for Microsoft 365 (VB365) backup repository becomes stuck in an Unindexed state, new backups
Veeam CDP Initial Sync Error: Restore point creation completed with errors. (Failed to create the initial long-term restore point at ) Error: Disks traffic is not clean
Introduction When using CDP and attempting to complete the initial sync for a virtual machine, the initial sync may complete with the following error: The initial sync process for CDP
Understanding and Preventing the “Job Aborted Due to Server Termination” Error in Veeam Backup and Replication
The “Job aborted due to server termination” error in Veeam occurs when the backup job is unexpectedly interrupted due to the backup server shutting down or restarting. This can be
“Failed To Publish Malware Detection Metadata To The Catalog” Warning in Veeam Backup & Replication
Veeam’s malware detection feature scans backups for potential threats before they are restored or used in production. Once a scan completes, the metadata should be published to the Veeam Guest
“Failed To Index Guest File System” Error in Veeam Backup and Replication
When working with Veeam Backup & Replication, ensuring seamless backups is a critical part of IT infrastructure management. However, you might occasionally encounter errors that disrupt the process, such as:
Veeam for Microsoft 365 v8 “Missing Permissions” Warning
Updated 3/10/2025 Permissions are the backbone of successful backups in Veeam for Microsoft 365. Without the right access levels, Veeam cannot read, write, or manage the data required for seamless
