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We offer a full-service support model in that you may request Managecast to perform restores, change schedules, retention policies, generate reports, troubleshoot issues, provide advice, etc. In most cases we will respond within an hour or less.
Troubleshooting Articles
Veeam for Microsoft 365 What’s unsupported after the deprecation of basic authentication?
After Microsoft’s decision to deprecate basic authentication in favor of modern authentication, there are a few things that will change when switching from basic to modern. Below are items that
Veeam Backup for Microsoft 365 “objects types are unsupported in the modern app-only authentication mode”
After Microsoft’s deprecation of basic authentication, item’s that were excluded that aren’t supported in modern app-only authentication mode will raise a warning. The warning will specify, “Found # excluded objects.
Veeam for Microsoft 365 “Download request retry timeout exceeded” error
Recently we have begun seeing the “Failed to backup item: FILEPATH, Download request retry timeout exceeded” error appear in jobs backing up OneDrive. Recent changes on the Microsoft side have
Veeam Microsoft 365 XML document and Specific SharingMessage type not recognised errors
During early December we began noticing two errors pop up. The messages “There is an error in XML document” and “The specific type was not recognized: name: ‘SharingMessage’” were caused
Veeam Replication Latest Available Restore Point is Already Replicated
The replication warning “Latest available restore point is already replicated” appears when the replication job that’s sourced from a backup/backup copy attempts to run, but there is no new restore
Veeam for Microsoft 365 Item has been changed during the backup warning
The warning “Item has been changed during the backup” occurs when a file is in use during a Veeam Backup for Microsoft 365 backup, Veeam will skip the file and
